FAQ
Caring for your Jewels
Taking care of your Love Gwen pieces is essential to keeping them in the same condition as you receive them.
All Love Gwen pieces are Sterling Silver or 9ct Gold and are stamped with a hallmark. The do not discolour. Whilst sterling silver pieces can tarnish they are easily cleaned with Silver jewellery cleaner (get yours here).
Wearing your jewellery in the shower and washing the dishes can take some shine out of your piece, but nothing more.
Every single link is soldered shut and every piece is hypo-allergenic (unless of course, you are allergic to Sterling Silver or Gold). Nothing is plated or hidden.
I take pride in providing you with quality handmade jewellery so please remember to take care of your special pieces.
Postage + Lead Times
Shipping within Australia = $9.00
Express Shipping in Australia = $13.00
INTERNATIONAL SHOPPERS
International Postage = $25.00 - $60.00 *this can add up to 3 weeks on domestic time frames
Please note that some countries incur extra duties and taxes on arrival. Please check your countries policies before purchasing as you will be liable for any extra charges.
Manufacturing time is 10 business days, but I understand that sometimes we need things sooner. If you have a rush order send me an email and I will do my absolute best to accommodate you.
DECEMBER TO JANUARY
We all need a holiday, and as a working Mum I love nothing more than to spend some one on one time with my family.
For all orders between December 25th and January 2nd please email me directly to be sure I can fill your order, or it will be delivered after the 10th of January.
Love Gwen Community by Lidia Scida